I am missing parts. How do I replace them?
Return to the distributor where you purchased the item. All of our distributors are able to provide you with missing parts or they can special order them for you.
Can you send me a catalog?
How much does my fixture weigh?
Fixture weight can be found in the product specification sheets. These are available on our website by searching the product model number on our PRODUCT SPECIFICATION SEARCH. Weight information will be found in the Shipping section.
If the product specification sheet is not available on our website, you may fill out the SUBMIT A QUESTION form with the item number and description and we will do our best to provide you with the fixture weight.
I need help selecting a chandelier, what do I do?
All Minka Group® distributors are professionally trained to accommodate your needs.
Please use our Dealer Locator to find a dealer near your area.
Can I order fixtures in a custom size?
No, unfortunately we can not customize sizes.
My fixture says I need to use a 60 watt bulb. Can I use a higher wattage?
It is not recommended that you use a higher wattage than specified. Exceeding the recommended wattage can create a great safety risk to your home.
What is the measurement of the back plate on an outdoor fixture found in our catalog?
Measurement information can be found in the product specification sheets. These are available on our website by searching the product model number on our PRODUCT SPECIFICATION SEARCH. The back plate measurement will be found in the Measurements section.
If the product specification sheet you need is not available on our website, you may fill out the SUBMIT A QUESTION form with the item number and description and we will do our best to provide you with the measurements.
Can I use a dimmer with my fixture?
Most Minka Group® products are dimmable, please check with your dealer for proper application and selection of compatible dimmer switch.
I have a sloped ceiling. Will the fan hang straight?
Most of our Minka Aire® ceiling fans are equipped with a universal hanging system made to hang from a vaulted ceiling up to a 18 degree pitch. In addition we also sell a slope hanging system kit for up to a 45 degree pitch.
These kits are available for purchase at your local distributor.
How do I submit a Warranty Registration for my Minka Aire® ceiling fan?
Do you make bath accessories to match your bathroom lights?
No, we do not.
I need instructions for my electrician to install my fixture.
Instruction manuals are included in the box for each item.
Instruction manuals may also be found by searching the product model number on our PRODUCT MANUAL SEARCH
If the Instruction manual you need is not available on our website, you may fill out the SUBMIT A QUESTION form with the item number and description and we will do our best to provide you with the instructions.
Can I order a product in a different finish than what is shown?
Unfortunately not. All of our products are available only in the finishes shown.
What if I can’t find an item on the website?
How do I purchase a replacement shade/glass?
Contact place of purchase to order item. If the store does not carry the item, they can special order it for you.
What do I do if I need more chain on my chandelier?
Determine how much chain you will need. The standard length included with our chandeliers is 6 feet of chain. After determining the additional length you need advise the store when purchasing. The chandelier can then be special ordered with additional chain to your specification.
How do I search for a specific fan size?
We offer a variety of fan sizes from 26” to 110”. To search for 72 inch fans for example, please input “72 ceiling fan” in the Product Search box.